Citi(R) IdentityMonitor(R)
Existing Members
to Citi® IdentityMonitor®

If You're A Victim
Protect Yourself
Guard Your Credit
Protect Yourself
Citi(R) IdentityMonitor(R) $12.95 per month - First 30 days for $1 - Enroll Now

Take a few simple measures to protect your personal information and reduce your chances of becoming a victim of identity theft.
  • Shopping
    • Make sure the website is secure—a padlock symbol should appear at the bottom of your browser.
    • Check to see if the website has a privacy statement.
    • Be sure to log off or log out after your session.

  • Credit cards
    • Only provide your account number when you are ready to purchase.
    • Print and review your order confirmation.
    • Check your account frequently to make sure no unauthorized transactions have occurred.

  • Email
    • Only open email from people you know.
    • Be skeptical of email that asks you to verify account information or enter personal information into a pop-up window.
    • Don't send personal information by email.
    • Most fraudulent email contains spelling or grammatical errors. Don't respond to email with obvious mistakes.
    • If the email refers you to a website, verify the site's certificate.
    • Forward suspicious Citi® email to

  • Passwords
    • Don't use easily identifiable information such as your Social Security number or birthday.
    • Use a mix of letters and numbers.
    • Change your Passwords regularly.
    • Don't share your Passwords with anyone.

  • When You're Everywhere Else:
    • Sign all new cards and put them in a safe place.
    • Don't use an obvious number, such as your date of birth or phone number, for your PIN.
    • Never carry your PIN with you or write it on the back of your card.
    • Keep a list of account numbers in a safe place along with contact numbers and addresses. This information is crucial if you're reporting a problem to your creditors.
    • Review your credit reports regularly. You can obtain a copy of your credit report from one of the following credit bureaus:
      • Equifax: 1-800-685-1111
      • Experian: 1-888-397-3742
      • TransUnion: 1-800-916-8800
    • Install anti-virus software and update it regularly with the most current version.
    • Scan all files on your computer periodically for viruses.
    • Install firewall software and update it regularly with the most current version.
    • Remove sensitive information from your hard drive and place it on removable diskettes and CDs.
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